Service
Professional, helpful, supportive and enthusiastic service ensures every project runs to schedule and budget
All you ask when you procure a new building is that the construction process runs to schedule and the building is delivered on budget. Sadly, many traditional construction projects do not meet these basic requirements, with statistics revealing a construction-industry average of just 59% of projects delivered on time and 46% on budget.¹
Revealed: A construction service that bucks the industry trend
You’ll be delighted to know that we are dedicated to bucking that trend. Our off-site methods of construction enable us to meet assured delivery dates, without compromising on our quality standards. In fact, in the past four years we have delivered an incredible 99.9% of buildings on time and on budget.²
Such exceptional service levels are set out in our unique Customer Charter, which includes our promise to deliver your building on time and on budget.
Let our specialists take responsibility for your entire project – and take a weight off your mind
You can be sure of professional service levels from the moment you contact us through to the completion of your building and beyond. Our comprehensive range of services includes full project delivery, giving you a single point of contact for everything from planning permission applications and groundworks through to building installation and fitting out. It’s our way of taking a weight off your mind and taking responsibility for delivering the building you need, precisely when you need it.
Comprehensive warranty cover – for your peace of mind
To give you complete confidence in the structural integrity of our buildings, we also provide a pioneering 5-year product warranty and 20-year structural warranty package as standard on every new building.
Ongoing support ensures your building delivers optimum performance for life
Buying an Ultima building is just the start of your relationship with us. Our specialist customer services team provides ongoing support and advice once your building is delivered, ensuring it maintains optimum performance for life.
If your needs change in future we can help you to refurbish, reconfigure or even relocate your building, as well as offering routine maintenance services and replacement parts.
Modular building specialists at your service
To find out more about our industry-leading service levels and the support you can expect from our specialist team, please contact us today!
1. Office for National Statistics*, Construction statistics annual 2009.
2. Based on Portakabin order analysis for July 2009 - June 2010. The Ultima Building System is provided by Portakabin Limited.
* Crown copyright 2009, reproduced under the terms of a Public Sector Information Licence.
